Shipping Policy

Shipping times begin after your order has been processed. Our goal is to ship orders within one business day.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery.

We currently ship to all 50 U.S. states, U.S. military addresses (APO/FPO), and Canada. Orders are not shipped or delivered on weekends or holidays.

Free Shipping*

If your order total is over $25.00 (before tax), you qualify for free standard shipping within the United States (excluding Hawaii and Alaska). After your order has been processed and shipped, your package will typically arrive within 2-7 business days. We will select the best available shipping method, such as USPS or UPS. This offer applies to all products purchased on Instant-pots.shop.

*Orders under $25.00 (before tax) will be charged a flat shipping fee of $5.00. Shipping fees are non-refundable.

Once your order has shipped, we will send you a shipping confirmation email. If you select UPS delivery, we will also provide a tracking number.

Customer Service

If you have any questions regarding our shipping policy, please contact us Monday through Friday, 8:00 AM to 4:30 PM Central Time.

Phone: 702-896-7100

Email: service@instant-pots.shop

Address: 2240 Village Walk Dr, Ste 120, Henderson, NV 89052 USA